I bought the tickets through Justfly . The airline companies are S* and Lufthansa. I ch...

GetHuman5876974's customer service issue with JustFly from March 2021

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The issue in GetHuman5876974's own words
I bought the tickets through Justfly . The airline companies are S* and Lufthansa. I changed my passport and last name because of marriage and asked Justfly to change my information in the tickets. They told me that airline companies do not allow them to do it. But it is not true. I called to both airlines companies and they told me that Justfly don’t know what they are doing. They must call to the agent center to both companies and without problems change everything. So two days I’m waiting to solve this problem!

GetHuman5876974 did not yet indicate what JustFly should do to make this right.

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How Do I Get a Refund from Justfly?How Do I Get a Refund from Justfly?
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JustFly

Customer service issue
Reported by GetHuman5876974
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2175 others
0 customers following this

Timeline

GetHuman5876974 started working on this issue
Mar 23rd 6:30am

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