Before contacting them, items GetHuman-sleegar may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
If you are already in the airport you should go to the front desk. If you are on your way to the airport or are told prior to boarding you should call support immediately.
The issue in GetHuman-sleegar's own words
Air canada cancelled my flight and re booked me on an earlier flight at *:**pm. I cannot make that as I will be in an airplane flying to Vancouver that does not land until *:**pm. Air Canada says Just Fly must rebook me, not them and at NO CHARGE to the next flight at *:** pm which I can make. Cannot get a hold of anyone at Just Fly. Website not clear on how to handle this rebooking. Do not refer me to the website, just do what you are supposed to do by law and rebook us on the next flight. Cannot do May **,**** at *:**, AC **** out of YVR, Vancouver BC. Can do flight AC**** at *:**pm. Book Sharon Garrett and Stephen Turbis on that flight. Booking number ***-***-***. Cell *******-****
GetHuman-sleegar did not yet indicate what JustFly should do to make this right.
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