I had booked a flight to australia through justfly.com. ref ********* The flight was bo...

GetHuman5601367's Cancelled Flight issue with JustFly from December 2020

Help with my JustFly issue
The issue in GetHuman5601367's own words
I had booked a flight to australia through justfly.com. ref ********* The flight was booked on ********** using cathay pacific ref NURJL*. The flight was cancelled by the airline and I initiated a refund through justfly.com. *I had confirmation that the process had commenced and that i could wait for several weeks before the process was completed. on the *th November I received an email on which went to my junk file, I was therefore delayed in opening it. It informed me that my refund claim had been rejected.

GetHuman5601367 did not yet indicate what JustFly should do to make this right.

How GetHuman5601367 fixed the problem
I have been able to have the airline refund confirmed but have not yet achieved a full refund from justfly.com. we are in discussion as the flight cancellation was not at our request
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How Do I Get a Refund from Justfly?How Do I Get a Refund from Justfly?
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JustFly

Cancelled Flight issue
Reported by GetHuman5601367
Dec 30th, 2020 - 4 months ago
Fixed
GetHuman5601367 shared how to fix
Seen by 8 customers so far
Similar issue to 1807 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman5601367 started working on this issue
Dec 30th, 2020 10:38pm
GetHuman5601367 confirmed the issue is fixed. Hooray!
Dec 31st, 2020 1:44pm

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