Before contacting them, items GetHuman2615994 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman2615994's own words
I bought the plane ticket as being from LAX to CVG on ********. Upon receiving the confirmation I saw that JustFly had put Ontario in the field instead of LAX. I immediately bought another ticket (this one I made from Burbank to Cincinnati, as Burbank is only ** minutes from my home, whereas LAX is an hour, and Ontario is about ** miles from my home). I tried contacting JustFly via phone, and was unable to speak with any customer service individual, as Just Fly made the error. I am left with having to fill out this form. My new booking number is ***-***-***. Please refund my money immediately--thank you ($***.**). I did try calling American Airline, and they said since I booked through JustFly, Just Fly had to do the cancellation, and they could not do the cancellation. I refuse to pay a cancellation fee, as JustFly made the error.
GetHuman2615994 did not yet indicate what JustFly should do to make this right.
I have an issue with JustFly too
How GetHuman2615994 fixed the problem
We are waiting for GetHuman2615994 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JustFly customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!