I cancelled two charges on my credit card. I did reinstate them on ** april. I talked t...

GetHuman4847103's Cancelled Flight issue with JustFly from May 2020

Help with my JustFly issue
First: share to improve GetHuman4847103's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4847103 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman4847103's own words
I cancelled two charges on my credit card. I did reinstate them on ** april. I talked to my bank several times and they assured me that Just Fly received the money ($***). Just Fly insists to get a letter or an email that the bank has closed the case. My bank (Bank of America) said that they do not write emails for this kind of matter. After this matter is settled I would like to get credit from Just Fly for a flight from New Zealand to Chicago I could not take due to Corona on ** March ****. NZ went into lock down ** Mar.It was cancelled. I had to book my own flight back on the ** Mar. Thank you so much!!!!

GetHuman4847103 did not yet indicate what JustFly should do to make this right.

How GetHuman4847103 fixed the problem

We are waiting for GetHuman4847103 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JustFly customer problems.
How Do I Get a Refund from Justfly?How Do I Get a Refund from Justfly?
Do you have a customer issue as well?
We can help you get JustFly's attention and get better help faster. Tap below to get started.
Having JustFly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

JustFly

Cancelled Flight issue
Reported by GetHuman4847103
May 20th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1141 others
0 customers following this

Timeline

GetHuman4847103 started working on this issue
May 20th, 2020 1:41pm