I had difficulty booking my flight tonight for four people from New York to Toronto. I...

GetHuman-marisa_z's customer service issue with JustFly from March 2019

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The issue in GetHuman-marisa_z's own words
I had difficulty booking my flight tonight for four people from New York to Toronto. I called an agent who was able to do it for me, however she charged me an additional $**. I am enclosing the online fee I would’ve been able to pay. I am requesting a $** refund for what I should’ve been able to pay online. *Ref **********- Price online was $***.**. I ended up paying $***. I would appreciate if the $** was refunded or at least credited for me towards baggage or future use. *IMG*****.PNG
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JustFly

Customer service issue
Reported by GetHuman-marisa_z
Mar 26th, 2019 - 24d ago
I have an issue with JustFly too
Fixed
Seen by 3 customers so far
Similar issue to 757 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-marisa_z started working on this issue
Mar 26th 6:11am
GetHuman-marisa_z indicated the issue is not fixed yet.
Mar 26th 6:12am