Hi, I ordered a few pairs of shoes. Most for great, however one has a strap that is jus...

GetHuman5052627's customer service issue with JustFab from July 2020

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The issue in GetHuman5052627's own words
Hi, I ordered a few pairs of shoes. Most for great, however one has a strap that is just so short it doesn’t even reach the buckle. I’m thinking it might be a defective shoe seeing as the other straps work just fine on my other shoes. I really like these sandals so Im hoping to have a pair that will fit. I’m a petite woman and usually I have to buckle on the third hole. This won’t even reach the buckle. Thanks.

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JustFab

Customer service issue
Reported by GetHuman5052627
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 489 others
0 customers following this

Timeline

GetHuman5052627 started working on this issue
Jul 10th 9:03pm
GetHuman5052627 indicated the issue is not fixed yet.
Jul 12th 12:43am

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