I took a ride and my driver had a nasty attitude. I asked him can he just go around the...

GetHuman2786972's customer service issue with Juno from April 2019

17 views | 287 similar | 0 following
Help with my Juno issue
Next: our robot will wait on hold for GetHuman2786972 to get a Juno rep on the line!
Always use the GetHuman Phone to call Juno. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman2786972's own words
I took a ride and my driver had a nasty attitude. I asked him can he just go around the block because I forgot something he sucked his teeth and caught an attitude. I told him to just take me to my stop and when I realized I put the wrong address I asked him if he could just go up the block. i was stopping at a store and he said you didn't put the wrong address the store is closed, I told him theres another store up the block that's where I meant to go and I didn't need his attitude. When we got there he gave me a nasty look through the rear view mirror and went to take my stroller out of the trunk. He couldn't initially get it out I tried to help him and he said I got it and kept attempting to pull my stroller out of the trunk, when he finally got it out he didn't try to help me unfold it and passed me my two bags out the backseat and drove off. I had my baby in my arms, two bags and had to wheel my stroller out of the street. when I tried to unfold my stroller it took me ** mins because the seat wouldn't flip up due to him pulling it out of the trunk. Your driver was very disgusting and I never had this type of service from you guys I stopped using uber because of your service. I would like a refund because I was left stranded in the street with my baby i wasn't even on the sidewalk and my stroller was damaged.

GetHuman2786972 did not yet indicate what Juno should do to make this right.

How GetHuman2786972 fixed the problem

We are waiting for GetHuman2786972 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Juno's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Juno issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2786972 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2786972
Apr 22nd, 2019 - 4 years ago
Seen by 17 customers so far
Similar issue to 287 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number


GetHuman2786972 started working on this issue
Apr 22nd, 2019 5:31am
GetHuman2786972 indicated the issue is not fixed yet.
Apr 22nd, 2019 1:23pm
GetHuman2786972 indicated the issue is not fixed yet.
Apr 23rd, 2019 5:49am