I just got my statement I have many fraudulent charges from a company I’ve never heard...

GetHuman4714132's customer service issue with Juniper Bank (Mastercard) from April 2020

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The issue in GetHuman4714132's own words
I just got my statement I have many fraudulent charges from a company I’ve never heard of. I’ve tried and tried to get through to close the card and re issue a new one. I can lock it but that won’t help from what I read because they’ve already made charges. No progress contacting company seems seedy. I signed up for alerts and sure enough the charged more to my account. I’m so stressed I panicked and closed my account. I wish I had seen this site before I closed my account but they are making changes quite often. Please help

GetHuman4714132 did not yet indicate what Juniper Bank (Mastercard) should do to make this right.

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Juniper Bank (Mastercard)

Customer service issue
Reported by GetHuman4714132
Apr 25th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 14 others
0 customers following this

Timeline

GetHuman4714132 started working on this issue
Apr 25th 6:41am

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