Hi I purchased my laptop about * weeks ago and today I turned it on and nothing appear...

GetHuman-saraharp's tech support issue with Joy Systems from March 2019

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The issue in GetHuman-saraharp's own words
Hi I purchased my laptop about * weeks ago and today I turned it on and nothing appears on my laptop except my arrow. It moves but nothing else appears. I am ** and not that good with the compurters working system except normal use. I do not play games or go into hard things. Just use it for regular things. Did i do something wrong. I love it and the service here is wonderful. Please email me. Thank you Sarah Arpin
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Joy Systems

tech support issue
Reported by GetHuman-saraharp
Mar 27th, 2019 - a mon ago
I have an issue with Joy Systems too
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Seen by 2 customers so far
Similar issue to 13 others
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GetHuman-saraharp started working on this issue
Mar 27th 1:10pm