Joules.com Customer Service

Contact Joules.com & solve common issues

Use Joules.com's Phone Number

Joules.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Joules.com. Below you will also find the phone and non-phone-based contact information we've gathered.

Joules.com: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Joules.com.
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Click below to show 3 more questions, answers, and complete guides to common Joules.com customer support problems.

Contacting Joules.com customer support

Below you can compare and contrast the 2 ways to contact Joules.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Joules.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Joules.com across the following channels: Phone, Web.

Phone number / contactWaitVotes
0845 2507170
Customer Service
2 mins85
Online Help at joules.com
Customer Service
< 2 hrs85

Recent reasons customers contacted Joules.com:

I sent a package out for return a month ago and still have yet to receive my refund, ev...
How can I purchase a £*** joules gift voucher for my daughter for Xmas?
Recieved an email to say * items I paid for could not be fulfilled, said would get a re...
Hello I am placing an order today to be shipped to my home in NYC *****. Can you pleas...
Hi my wellies I purchased in October **** are leaking
Hi placed an order *th of December and as yet I have not had any delivery confirmation...
w******** order number**Hi I have emailed on *th and **th but only had automated reply...
I’ve tried three times today, to order a chenille white and navy jumper size *, each ti...
Hi Joules Team,**I wonder why I had to pay the marked full amount £**.** even though I...
My delivery has not turned up today as expected
An item is missing from my order
Can you purchase the fur collar for the Cherington padded coat please as I have lost mi...
Been trying to order ladies paisley ladies pyjamas in large but things just seem to be...
I placed an order and was asked to put in a code which was sent to my mobile. I had put...
I have just received my order number EU****** the green tweed longline coat with fur co...

Help me with my issue

Does GetHuman work with Joules.com?

GetHuman does not work with Joules.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Joules.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Joules.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Joules.com at a Glance

Joules.com has no chat option
Joules.com has no customer email
Joules.com has 1 help forum
Joules.com has no twitter handle
Joules.com has no facebook page
Contact information overview

Answered on this page:

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Solutions to common issues

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