Order ***********. Ordered a platform bed on Joss & Main on sale for $*** on...

GetHuman-edfreimu's Complaint issue with Jossandmain.com from June 2020

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The issue in GetHuman-edfreimu's own words
Order ***********. Ordered a platform bed on Joss & Main on sale for $*** on *********. Talked to sales rep and he said that was the last day of the sale so I ordered it. Saw the exact same bed on sale for *$***.** on Wayfair. Called up Joss & Main to see if I can get a refund for the difference. They said sorry, they can't do that. I don't understand why not, they are basically the same company. Very disappointed. Ordered many thing over the years from both Joss & Main and Wayfair, never again. To make this worse, IT IS STILL ON SALE!! The sale did not end on ********* like the rep told me. I feel like I have been used.

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Jossandmain.com

Complaint issue
Reported by GetHuman-edfreimu
Jun 18th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 21 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-edfreimu started working on this issue
Jun 18th, 2020 12:31pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 12:32pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 12:32pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 12:33pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 12:33pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 12:33pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 12:33pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 12:33pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 4:42pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 4:43pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 4:43pm
GetHuman-edfreimu indicated the issue is not fixed yet.
Jun 18th, 2020 4:43pm

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