My husband has recently purchased items from your store in Arborland, in Ann Arbor Mich...

GetHuman1632771's customer service issue with Jos A. Bank from November 2018

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The issue in GetHuman1632771's own words
My husband has recently purchased items from your store in Arborland, in Ann Arbor Michigan. He has complained to me after other trips where he made purchases, that their customer service was poor. I asked him if his recent trip was better and replied, no. The only time any staff approaches or acknowledges him is after he has selected his purchases. No "May I help you", no "is there something I can get for you." No assistance in selecting items. No consultation, no suggetions or recommendations. Train staff so customers feel they're special so they will want to continue shopping at this location or possibly loose customers.
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Jos A. Bank

Customer service issue
Reported by GetHuman1632771
Nov 26th, 2018 - 9 mons ago
I have an issue with Jos A. Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 21 others
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Timeline
GetHuman1632771 started working on this issue
Nov 26th, 2018 11:18pm