My husband has recently purchased items from your store in Arborland, in Ann Arbor Mich...
GetHuman1632771's customer service issue with Jos A. Bank from November 2018
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The issue in GetHuman1632771's own words
My husband has recently purchased items from your store in Arborland, in Ann Arbor Michigan. He has complained to me after other trips where he made purchases, that their customer service was poor. I asked him if his recent trip was better and replied, no. The only time any staff approaches or acknowledges him is after he has selected his purchases. No "May I help you", no "is there something I can get for you." No assistance in selecting items. No consultation, no suggetions or recommendations. Train staff so customers feel they're special so they will want to continue shopping at this location or possibly loose customers.
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