I want to introduce a new device related to cosmetics. Who would be the best person to...

GetHuman-heelee's customer service issue with Johnson & Johnson from October 2018

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The issue in GetHuman-heelee's own words
I want to introduce a new device related to cosmetics. Who would be the best person to contact for Consumer product buyer?
GetHuman-heelee did not yet indicate what Johnson & Johnson should do to make this right.
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Johnson & Johnson

Customer service issue
Reported by GetHuman-heelee
Oct 7th, 2018 - 10 mons ago
I have an issue with Johnson & Johnson too
Not resolved
Seen by 3 customers so far
Similar issue to 39 others
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Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-heelee started working on this issue
Oct 7th, 2018 10:38pm