Instant seriou second degree burns ** sq. In of right forearm - Using Aveeno active nat...

GetHuman330609's customer service issue with Johnson & Johnson from April 2018

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The issue and preferred resolution, in GetHuman330609's own words:
Using Aveeno active natural daily moisture ... Instant seriou second degree burns ** sq. In of right forearm
Resulting burn, pain, swelling, oozing fluid
Global awareness to customers, recall product, notify FDA
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Johnson & Johnson

Customer service issue
Reported by GetHuman330609
Apr 19th, 2018 - 3 mons ago
I have an issue with Johnson & Johnson too
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Seen by 3 customers so far
Similar issue to 21 others
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Timeline
GetHuman330609 started working on this issue
Apr 19th 5:17pm