I have a *-*** year old Heat pump model YZF*****C and am confused about how to use it i...
GetHuman-alecaval's customer service issue with Johnson Controls, Inc. from January 2019
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I have a *-*** year old Heat pump model YZF*****C and am confused about how to use it in winter. My technician says I should turn the system off between December and March which seems to defeat the purpose. In the Customer booklet it mentions Air Temperature at Outdoor Coil degree F DB Heat -**. Does this mean I can run the unit unless the outside temperature reaches more than -**F? I'm in Canada so that would mean -**Celsius.
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