John Lewis Customer Service

Contact John Lewis & solve common issues

Use John Lewis's Phone Number

John Lewis's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about John Lewis. Below you will also find the phone and non-phone-based contact information we've gathered.

John Lewis: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for John Lewis.
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Click below to show 4 more questions, answers, and complete guides to common John Lewis customer support problems.

Contacting John Lewis customer support

Below you can compare and contrast the 4 ways to contact John Lewis by looking at which ones are the fastest and which ones other customers recommend the most for solving John Lewis customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact John Lewis across the following channels: Phone, Web.

Phone number / contactWaitVotes
08456 049 049
Customer Service
82 mins31
03456049049
Customer Service
38 mins44
Online Help at johnlewis.com
Customer Service
< 2 hrs80
+44 1698 545454
Customer Service
2 mins78

Recent reasons customers contacted John Lewis:

Following an email from you I tried to apply for a card from the new company. I managed...
I cannot find the link now to order on line at John Lewis
I am trying to contact CLEARANCE DEPT in Newcastle upon Tyne store.*I visited the dept...
I am wondering why in your sale that the womenswear has up to **% where as in menswear...
Ref: *********.*I have broadband & phone with John Lewis & at the moment my landline is...
I am still waiting for my refund can you please look into this for me
Hi, we had a LG fridge freezer delivered yesterday from yourselves and have noticed tod...
I recently sent a cheque to the value of £***-** for an Insurance renewal on my John L...
A glass bauble I bought is still in wrapped in tissue paper however it is damaged. I ei...
I have bought a second hand laptop with * years extended warranty how do I transfer it
I bought a tv in October **** it said I could claim my £*** E voucher in December ,how...
I had no confirmation email for my order yesterday so I have no order number. I ordere...
I'm wondering when Erica Davies may consider people with thin legs & not big fat calves...
I don’t have a complaint about John Lewis - in fact, it’s the opposite. I had such a go...
Would like to order the £** ladies gloves. However one of the recipients of the gloves...

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Does GetHuman work with John Lewis?

GetHuman does not work with John Lewis's customer support operations, directly or in any other way. GetHuman has no partnership or relation to John Lewis at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check John Lewis's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting John Lewis at a Glance

John Lewis has no chat option
John Lewis has no customer email
John Lewis has 1 help forum
John Lewis has no twitter handle
John Lewis has no facebook page
Contact information overview

Answered on this page:

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Solutions to common issues

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