Below you can compare and contrast the 7 ways to contact John Hancock by looking at which ones are the fastest and which ones other customers recommend the most for solving John Hancock customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact John Hancock across the following channels: Phone, Web.
Phone number / contact | Wait | Votes |
---|---|---|
800-333-0963 Customer Service | 3 mins | 16 |
800-732-5543 Individual Life Insurance | 29 mins | 77 |
Online Help at johnhancock.com Customer Service | < 2 hrs | 92 |
800-395-1113 401(k) Plans Customer Service | 2 mins | 66 |
800-344-1029 Annuities Customer Service | 2 mins | 68 |
866-222-7498 College Savings Customer Service | 2 mins | 70 |
800-225-5291 Mutual Funds Customer Service | 2 mins | 64 |
GetHuman does not work with John Hancock's customer support operations, directly or in any other way. GetHuman has no partnership or relation to John Hancock at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check John Hancock's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!