my husband has his policy ** years! * years ago he toook a loan suggested by his agent...
GetHuman4724646's customer service issue with John Hancock Life Insurance from April 2020
Help me with my issue
The issue in GetHuman4724646's own words
my husband has his policy ** years! * years ago he toook a loan suggested by his agent for medical bills, we have no paid back the loan but continue to make premium payments. we have received a few notices about money we owe, but were under the impression if we did not pay back the policy would be a lesser value, we tried to call our agent several times but never returns the call. please, can you help us, i'm the wife but the owner is here
GetHuman4724646 did not yet indicate what John Hancock Life Insurance should do to make this right.
I have an issue with John Hancock Life Insurance too
How GetHuman4724646 fixed the problem
We are waiting for GetHuman4724646 to fix the problem and share the solution with the rest of us customers.
Please help with my John Hancock Life Insurance issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.