I sent my lawn tractor to the dealer, waiting a week to have it picked up, and has now...

GetHuman1627063's customer service issue with John Deere from November 2018

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The issue in GetHuman1627063's own words
I sent my lawn tractor to the dealer, waiting a week to have it picked up, and has now been in the shop for almost * weeks.* When I called them this morning I was told that "snow equipment is taking priority" and since "the warehouse is full " the woman could give no estimate on when it would be done. * * I have other concerns which at this point are irrelevant.* I simply would like to be treated like a customer , getting service and work done in an orderly and timely fashion.* Respectfully *Merritt Smith**** ***-****
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John Deere

Customer service issue
Reported by GetHuman1627063
Nov 26th, 2018 - 10 mons ago
I have an issue with John Deere too
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Seen by 2 customers so far
Similar issue to 160 others
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Timeline
GetHuman1627063 started working on this issue
Nov 26th, 2018 2:39pm