not fixed,no support from john deere,

GetHuman-bfleming's customer service issue with John Deere from August 2018

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The issue in GetHuman-bfleming's own words
just get the issue fixed ... bought engine for **** combine after first engine failed prematurely with **** hours, rep said should have ran * to * thousand hours. Not under warranty so john deere refused any help. bought new rebuilt engine ( $**,***.**) with *year warranty. It uses a half of gallon of oil a day. John deere say that is in their specs. they should have told me that when they sold me a new engine . I don't think that that much oil consumption a day is what they want to sell to people .
john deere products no where as good as they used to be and the people that work there (above local people) treat you as just a number
just fix or extend warranty
have bought john deere equipment for ** years
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John Deere

Customer service issue
Reported by GetHuman-bfleming
Aug 14th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 87 others
0 customers following this
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Timeline

GetHuman-bfleming started working on this issue
Aug 14th, 2018 11:40pm
GetHuman-bfleming indicated the issue is not fixed yet.
Aug 14th, 2018 11:41pm
GetHuman-bfleming indicated the issue is not fixed yet.
Aug 15th, 2018 12:07pm
GetHuman-bfleming indicated the issue is not fixed yet.
Aug 15th, 2018 12:14pm
GetHuman-bfleming indicated the issue is not fixed yet.
Aug 16th, 2018 5:32pm
GetHuman-bfleming indicated the issue is not fixed yet.
Aug 20th, 2018 12:26am