I was recently given a John Deere Z***A zero turn riding mower. It was too big for the...

GetHuman-duffybee's customer service issue with John Deere from July 2018

9 views
 | 
61 similar
 | 
0 following
Help with my John Deere issue
GetHuman-duffybee's next move: call John Deere.
The best way to get your problem resolved is to tap the button below to start calling John Deere. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-duffybee's own words
I was recently given a John Deere Z***A zero turn riding mower. It was too big for the woman's yard. I put a new battery in it, but when I turn the key the starter spins, but doesn't engage the flywheel. **I replaced the starter and solinoid with new John Deere replacements, but still have the same problem. The starter spins, but doesn't engage the flywheel. **If it was a safety on the seat, or mower blades engaged I'd think that nothing would work. That's how my regular John Deere rider works. **Could I get some ideas and help to fix this please?
GetHuman-duffybee did not yet indicate what John Deere should do to make this right.
I have an issue with John Deere too
How GetHuman-duffybee fixed the problem
We are waiting for GetHuman-duffybee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get John Deere's attention and get better help faster. Tap below to get started.
Having John Deere issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-duffybee fixes it.
This email address isn't valid

John Deere

Customer service issue
Reported by GetHuman-duffybee
Jul 3rd, 2018 - a yr ago
I have an issue with John Deere too
Fixed
Seen by 9 customers so far
Similar issue to 61 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-duffybee started working on this issue
Jul 3rd, 2018 12:30pm
GetHuman-duffybee indicated the issue is not fixed yet.
Jul 4th, 2018 2:37pm
GetHuman-duffybee indicated the issue is not fixed yet.
Jul 6th, 2018 5:50pm
GetHuman-duffybee indicated the issue is not fixed yet.
Jul 6th, 2018 5:50pm
GetHuman-duffybee indicated the issue is not fixed yet.
Jul 16th, 2018 4:21pm