I have a John Deere D***. The mowing deck won't engage when I push the PTO lever, even...

GetHuman-trebloc's customer service issue with John Deere from June 2018

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The issue and preferred resolution, in GetHuman-trebloc's own words:
I have a John Deere D***. The mowing deck won't engage when I push the PTO lever, even though there is plenty of tension. The blades will spin. The engine is running fine, I just need to know how to get the blades to engage.
I trust that John Deere will make this right and come up with a resolution that is fair.
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John Deere

Customer service issue
Reported by GetHuman-trebloc
Jun 6th, 2018 - 2 mons ago
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GetHuman-trebloc started working on this issue
Jun 6th 3:55pm