Dear Sir,**Dear Madam,** **Referring to order ********* and your letter below pls. be k...

GetHuman1031561's customer service issue with JoesNewBalanceOutlet.com from August 2018

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The issue in GetHuman1031561's own words
Dear Sir,**Dear Madam,** **Referring to order ********* and your letter below pls. be kindly noted I checked the situation with my bank.**I was informed the money were actually put on hold and are available for you any time You properly apply for transaction. Unfortunately I am not aware of actual details what exactly should be done. I suppose you should provide some codes or something like this.**Pls. see below my account statement. Though it’s in Russian you can see you’re your store name, transaction amount USD **.** and transaction country USA ** ****:**** *******: NBW*JOESNEWBALANCEOUTL, ***-***-******** ***.** ******* ***.** **************: ********, ***** ******* ******************** * ****** **********:**.** ********** ***********: **.** *** * ************: https:**v**.a-bank.com.ua*v***img*flags-iso*flat****US.png ***** ** **I was also informed there aren’t any limitations or restrictions from my side which prevent you from getting the money.**In this regard, could you pls. let me know if there’s anything I can do for you to help. I also kindly ask you to check this issue and proceed with the order.**Pls. be kindly noted I am located in Ukraine and use forwarding company to deliver the goods, so some feedback delay are possible due to * hrs time difference.**Thanks and wish you have a nice day,**Dimitriy
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JoesNewBalanceOutlet.com

Customer service issue
Reported by GetHuman1031561
Aug 24th, 2018 - 4 mons ago
I have an issue with JoesNewBalanceOutlet.com too
Fixed
Seen by 6 customers so far
Similar issue to 5 others
0 customers following this
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Timeline
GetHuman1031561 started working on this issue
Aug 24th 3:10pm
GetHuman1031561 confirmed the issue is fixed. Hooray!
Aug 25th 4:15pm
GetHuman1031561 confirmed the issue is fixed. Hooray!
Aug 28th 4:00am