I ordered **balls of yarn. They have come in one, two, or * at a time. I am missing...

GetHuman-pncjudy's Complaint issue with Joann.com from June 2020

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The issue in GetHuman-pncjudy's own words
I was trying to get the ** balls of yarn that I ordered ... I ordered **balls of yarn. They have come in one, two, or * at a time. I am missing ** balls. The last shipment went to FED X*which had * ball and blew out in our driveway, and why I have no confirmation or e mail from Jo Ann concerning this order. ***********. ******* *****@***.com ********. I would like the remaining * bALLS OF YARN DELIVERED TO COMPLETE MY PROJECT.
I received no e-mail response, the balls of yarn came in piece meal. I was charged for all of them.
I want the remaining * balls of yarn located and delivered or an e-mail from JOANN as to the*whereabouts of them.
I will not be a good customer now that this issue has dragged out and not resolved.*'
I tried the phone * given to me, e-mail to JOANN, usps tracking and no response or solution has *been found. If the * ball of yarn sent by usps was delivered by FEDX and blew out in my driveway, were the other * balls lost in shipment.?
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JOANN.com ordered ********* order No.***********. cannot be reached by phone.
Complaint issue
Reported by GetHuman-pncjudy
Jun 2nd, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 441 others
0 customers following this

Timeline

GetHuman-pncjudy started working on this issue
Jun 2nd, 2020 9:06pm