I called customer service about an order I wanted to place online for the vinyl iron o...

GetHuman-mjgriff's customer service issue with Joann.com from December 2019

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The issue in GetHuman-mjgriff's own words
I called customer service about an order I wanted to place online for the vinyl iron on heat and bond and I was having trouble placing my order and I thought it did not go through but when I looked at my balance for my Visa Gift card there was an order placed. I went to another web site and placed an order for the same product. I would like to cancel the order from Joann's*You could send to me a refund.*Marilyn Griffith******@***.com**** ***-****

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Joann.com

Customer service issue
Reported by GetHuman-mjgriff
Dec 21st, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 111 others
0 customers following this

Timeline

GetHuman-mjgriff started working on this issue
Dec 21st, 2019 11:04pm
GetHuman-mjgriff confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 12:57am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 12:57am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 12:57am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 12:57am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 12:57am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 12:57am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 12:57am
GetHuman-mjgriff confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 12:58am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 1:05am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 1:07am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 1:07am
GetHuman-mjgriff indicated the issue is not fixed yet.
Dec 23rd, 2019 1:09am