Cannot order through the website or the app. The coupons are not applied correctly and...
GetHuman4116095's Complaint issue with Joann.com from December 2019
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Order number, Billing address, and Email address on the account (if applicable)
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4116095's own words
Cannot order through the website or the app. The coupons are not applied correctly and the PayPal options disappears. Have been waiting for email reply since Sunday because they do not list the phone number anywhere within their own information, just shunt everything through the email they do not answer.
GetHuman4116095 did not yet indicate what Joann.com should do to make this right.
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