Cannot order through the website or the app. The coupons are not applied correctly and...

GetHuman4116095's Complaint issue with Joann.com from December 2019

Help with my Joann.com issue
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Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4116095's own words
Cannot order through the website or the app. The coupons are not applied correctly and the PayPal options disappears. Have been waiting for email reply since Sunday because they do not list the phone number anywhere within their own information, just shunt everything through the email they do not answer.

GetHuman4116095 did not yet indicate what Joann.com should do to make this right.

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Joann.com

Complaint issue
Reported by GetHuman4116095
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 107 others
0 customers following this

Timeline

GetHuman4116095 started working on this issue
Dec 18th, 2019 1:24pm