Your management needs to purchase a better software. I wanted to either change a shipping address or cancel an order that had NOT even left the warehouse yet, but you were unable to do it. Terrible online experience with Joann’s it’s been ** days since I submitted my order and it hasn’t even been shipped. Why?

GetHuman-sbednarz's order change request issue with from March 2019

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The issue in GetHuman-sbednarz's own words
Cancel order ... I need to cancel my order *********** because we won’t be in Arizona by the time you ship it. Frustrated. No one answers your help line
Cancel order ************My email is sB*****@***.com
Can’t get anyone on phone
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order change request issue
Reported by GetHuman-sbednarz
Mar 26th, 2019 - a mon ago
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Not resolved
Seen by 8 customers so far
Similar issue to 118 others
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GetHuman-sbednarz started working on this issue
Mar 26th 5:33pm