Your management needs to purchase a better software. I wanted to either change a shipping address or cancel an order that had NOT even left the warehouse yet, but you were unable to do it. Terrible online experience with Joann’s it’s been ** days since I submitted my order and it hasn’t even been shipped. Why?

GetHuman-sbednarz's order change request issue with Joann.com from March 2019

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Top Tip from another customer
Some venues allow a full refund on tickets purchased within 72 hours. A list can be found at http://www.ticketmaster.com/ourguarantee/venues/. For refunds exceeding the 72 hour window, requests must be made to TicketMaster by calling 800-653-8000.
The issue in GetHuman-sbednarz's own words
Cancel order ... I need to cancel my order *********** because we won’t be in Arizona by the time you ship it. Frustrated. No one answers your help line
Cancel order ************My email is sB*****@***.com
Can’t get anyone on phone
I have an issue with Joann.com too
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Joann.com

order change request issue
Reported by GetHuman-sbednarz
Mar 26th, 2019 - a mon ago
I have an issue with Joann.com too
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Seen by 8 customers so far
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GetHuman-sbednarz started working on this issue
Mar 26th 5:33pm