Frustrating

GetHuman-beverche's customer service issue with Joann.com from November 2018

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Help with my Joann.com issue
GetHuman-beverche's next move: talk to Joann.com again when they open.
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The issue in GetHuman-beverche's own words
Calling the phone number and keep getting disconnected ... I received the wrong order and tried calling the phone number on the website but it keeps hanging up on me after the recording. I ordered my product online as I cannot get to the store. Therefore I cannot return the item sent to me which is about * yards of fleece fabric! My order number is *********** and would like this shipped to me possibly overnight as I am needing it soon! Article ordered is *******. If you want the fleece back you will have to send me a prepaid label as I am not paying for shipping again! I’m sorry but I am really frustrated.....
I am on a time limit
Send me my correct product
Many years
Email and phone
I have an issue with Joann.com too
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Joann.com

Phone
Customer service issue
Reported by GetHuman-beverche
Nov 29th, 2018 - 9 mons ago
I have an issue with Joann.com too
Fixed
Seen by 8 customers so far
Similar issue to 47 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-beverche started working on this issue
Nov 29th, 2018 5:00pm
GetHuman-beverche indicated the issue is not fixed yet.
Nov 29th, 2018 5:04pm