I love your Scarsdale NY store, I shop there for all my yarns and baking needs frequent...

GetHuman1621505's customer service issue with Joann.com from November 2018

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The issue in GetHuman1621505's own words
I love your Scarsdale NY store, I shop there for all my yarns and baking needs frequently. Never have I had any issues there, until I shopped there on Saturday, Nov. **th*After waiting on line for over ** minutes, I was directed to wait for the next line where the store manager was, because she didn't know how to handle competitive coupons. When I finally got to the register, the manager Irene was very rude and nasty with me saying she couldn't accept competitive coupons from my phone. I don't understand when I just used them last week, she told me it was because her employees weren't doing their job. I wouldn't have a problem printing the coupons, but the rules should'nt change in a daily basis. **Very disappointed customer! *Lucinda
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Joann.com

Customer service issue
Reported by GetHuman1621505
Nov 25th, 2018 - 10 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman1621505 started working on this issue
Nov 25th, 2018 2:24pm