There seems to be an issue with your rewards program, your Joann smiles rewards program...

GetHuman-raquelhu's customer service issue with Joann Fabric and Craft Stores from February 2019

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The issue in GetHuman-raquelhu's own words
There seems to be an issue with your rewards program, your Joann smiles rewards program, I receive emails stating that I have a reward and that it should be on my dashboard but it never is, so I never get to redeem it. This has happened not only with me but several other people that have to spoken to and even your employees who have never gotten their rewards either. Can we please get this issue resolved because I do enjoy shopping at your store and spending the money there it would be nice if I could get a little something back from you guys. The smile is fading.** Thank you*Raquel Hugus
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Joann Fabric and Craft Stores

Customer service issue
Reported by GetHuman-raquelhu
Feb 7th, 2019 - 4 mons ago
I have an issue with Joann Fabric and Craft Stores too
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Seen by 31 customers so far
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