I ordered some yarn from JoAnn Fabrics and Crafts. Part of the yarn is on backorder...

GetHuman1969287's customer service issue with Joann Fabric and Craft Stores from January 2019

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The issue in GetHuman1969287's own words
I ordered some yarn from JoAnn Fabrics and Crafts. Part of the yarn is on backorder. So they charged me for the amount of yarn received AND for the full amount with the missing yarn. That comes to almost *$**.**. They did not say when the missing yarn would arrive.*To fix this: Replace the amount charged in the partial order back in my checking account NOW and give me an ETA for the missing yarn
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Joann Fabric and Craft Stores

Customer service issue
Reported by GetHuman1969287
Jan 15th, 2019 - 9 mons ago
I have an issue with Joann Fabric and Craft Stores too
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Seen by 4 customers so far
Similar issue to 26 others
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Timeline
GetHuman1969287 started working on this issue
Jan 15th 3:35pm