Recently purchased a Jitterbug*. Followed instructions in Quick Start Guide. On compl...

GetHuman5047261's Technical support issue with Jitterbug from July 2020

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The issue in GetHuman5047261's own words
Recently purchased a Jitterbug*. Followed instructions in Quick Start Guide. On completion, no "Home Screen" appeared. Unable to call for assistance because my phone is not working. Tried rebooting, when phone powers up, I get "Powered by Android" then "Welcome to great call -- Get Started." If Great Call is unable to resolve this issue, please cancel my service and I will find another cell service provider. I have previously emailed, but have not gotten a response.

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Jitterbug

Technical support issue
Reported by GetHuman5047261
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 95 others
0 customers following this

Timeline

GetHuman5047261 started working on this issue
Jul 9th 3:25pm