Ok, have had my Jitterbug Smartphone for a little while now and it just will not send p...

GetHuman-dundasze's customer service issue with Jitterbug from June 2018

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The issue in GetHuman-dundasze's own words
Ok, have had my Jitterbug Smartphone for a little while now and it just will not send pictures thru WIFI. It will connect to internet but will not send pictures. I can turn my data back on and it sends them right thru. Not on WiFi. I have talked to a couple reps and they said it should work and I have followed the directions to the letter and it still wont work. They said it should make sure it is connected to WiFi and it is. Well it doesn't. I don't have a lot of data but I have ** grand children and send and receive a lot of pics. I would like this issue resolved or a different phone that works. My one granddaughter and one grandson said they both had smartphones that had the same problem and when they got a different one it worked fine. So what to do??
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Jitterbug

Customer service issue
Reported by GetHuman-dundasze
Jun 12th, 2018 - 9 mons ago
I have an issue with Jitterbug too
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Seen by 9 customers so far
Similar issue to 15 others
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GetHuman-dundasze started working on this issue
Jun 12th, 2018 9:42pm