Jitterbug Smartphone continuously blacks out for *-** secs., then the screen returns.

GetHuman520229's tech support issue with Jitterbug from April 2018

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The issue and preferred resolution, in GetHuman520229's own words:
The problem I ran into: Jitterbug Smartphone continuously blacks out for *-** secs., then the screen returns.
I trust that Jitterbug will make this right and come up with a resolution that is fair.
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Jitterbug

tech support issue
Reported by GetHuman520229
Apr 27th, 2018 - 3 mons ago
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Timeline
GetHuman520229 started working on this issue
Apr 27th 5:05pm