My number is **********. I tried calling a non jio number and it said I had insufficie...

GetHuman-vivekmra's customer service issue with Jio from July 2020

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The issue in GetHuman-vivekmra's own words
My number is **********. I tried calling a non jio number and it said I had insufficient balance. So I recharged my talktime with Rs *** plan which was successful. When i tried again it again said I had insufficient balance. So I recharged again with Rs *** which as successful. When I tried to call again again I got the message that my balance was insufficient recharged again. Again it was successful . But when i tried to call again it said I has insufficient balance Even though my balance in now Rs. ***. **When I called the customer care it asked me to dial **** and the press * to activate my plan. I did that it has made no difference.**If I cant make calls even after recharging then your service is useless. If this is not fixed immediately I will have to change my operator.

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Jio

Customer service issue
Reported by GetHuman-vivekmra
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7530 others
0 customers following this

Timeline

GetHuman-vivekmra started working on this issue
Jul 10th 5:18am