My recharge plan of Rs *** was activated by ********,however whenever I try calling a...

GetHuman4424402's customer service issue with Jio from March 2020

Help with my Jio issue
The issue in GetHuman4424402's own words
My recharge plan of Rs *** was activated by ********,however whenever I try calling a non jio number via my jio number...it says...you don't have a valid recharge plan...*Why is this happening?..its annoying..*Please help...jio team. **I m unable to make important calls.
By speaking to the rep.
How GetHuman4424402 fixed the problem
Noo....its not fixed. .*We are here to get solutions from you....*Wth. Are you guys asking us to share our resolution stories...*To share stories...u need to resolve the issue first .and then expect stories....
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Jio

Customer service issue
Reported by GetHuman4424402
Mar 4th, 2020 - 10 months ago
Fixed
GetHuman4424402 shared how to fix
Seen by 6 customers so far
Similar issue to 8449 others
0 customers following this
Items needed
Name on the account
Address on the account
Phone number on the account
Email address on the account

Timeline

GetHuman4424402 started working on this issue
Mar 4th, 2020 6:05pm
GetHuman4424402 indicated the issue is not fixed yet.
Mar 4th, 2020 6:07pm
GetHuman4424402 indicated the issue is not fixed yet.
Mar 4th, 2020 6:07pm
GetHuman4424402 indicated the issue is not fixed yet.
Mar 4th, 2020 6:09pm
GetHuman4424402 indicated the issue is not fixed yet.
Mar 4th, 2020 6:09pm
GetHuman4424402 indicated the issue is not fixed yet.
Mar 4th, 2020 6:09pm
GetHuman4424402 indicated the issue is not fixed yet.
Mar 4th, 2020 6:09pm
GetHuman4424402 indicated the issue is not fixed yet.
Mar 4th, 2020 6:10pm
GetHuman4424402 indicated the issue is not fixed yet.
Mar 4th, 2020 6:10pm
GetHuman4424402 confirmed the issue is fixed. Hooray!
Mar 4th, 2020 6:10pm