Hi,*I am Louren*o Ferreira a part of OutSystems IT team,Outsystems got complain from so...

GetHuman-techops's customer service issue with Jio from March 2019

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The issue in GetHuman-techops's own words
Hi,*I am Louren*o Ferreira a part of OutSystems IT team,Outsystems got complain from some users that were trying to check the site www.outsystems.com on JIO provider. The access to Outsystems is available with other providers, but for some reason it's being block in this provider.* *www.outsystems.com is categorized by Information and Technology and should keep this rating unless some behavior is identified that change it.* *From www.jio.com site consulting I believe you got products like JioSecurity and Link Guard that rate destination access sites to permit or deny the user access. * ** - I would like to understand if you could provide the rate category of the site www.outsystems.com* ** - Understand why the site is being block and if you have any quarantine or block period to release the block stage* ** - What is the process to release the block stage
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Customer service issue
Reported by GetHuman-techops
Mar 12th, 2019 - 5 mons ago
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GetHuman-techops started working on this issue
Mar 12th 3:30pm