Even after * months under Jio Post Paid scheme, my mobile number reflects under Air tel my previous provider, and when I transfer the money for the bill, it goes to Air tel. Please solve this issue immediately.

GetHuman-vkswamy's customer service issue with Jio from December 2018

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The issue in GetHuman-vkswamy's own words
I was trying to connect ***. but there is only recorded messages. ... My number was ported from Air tel: **********.*I paid the bill through Credit cards for the last three months. This time I paid through direct transfer. But amount is still going to Air tel and Jio post paid goes on sending messages as defaulters. *Even after * months why my number is reflected as Air tel? *Will you recover the paid amount from Air Tel?
Change my account under Jio post paid when we enter my mobile number. I had already paid my bill.
I am a customer of Jio Post paid for the last * months.
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Jio Post paid
Customer service issue
Reported by GetHuman-vkswamy
Dec 2nd, 2018 - 6 mons ago
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Seen by 6 customers so far
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GetHuman-vkswamy started working on this issue
Dec 2nd, 2018 4:47pm