I was mailed a comp for two * night stays. * of them was for the beginning of this mon...

GetHuman5090003's Complaint issue with Jimmy Buffet's Margaritaville from July 2020

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The issue in GetHuman5090003's own words
I was mailed a comp for two * night stays. * of them was for the beginning of this month beginning on the *st, and * was for the end of the month beginning on the **th. At the time that I attempted to book a reservation I was unable to find my coupon due to a pipe bursting and my home flooding , so I thought that they could just look it up. The problem is that I according to all of the people that I spoke with no hotel offer is showing up, with my mychoice number yet I received them. I think that since I still have a parrothead card i may still be in the other system as I haven't come in since March to get a new card. I would really like to use my hotel stay could someone please help me since nothing shows up with mychoice but I I know that it shows up with margaritaville since this is not the first mailing that i have received for hotel stays yet they only show the times that I have actually stayed and no hotel offers at all ever so something is most definitely wrong. Also I dont appreciate the staff implying that I am lying. Could someone please look into this to see what is going on ? My name is Cassandra Hawkins d.o.b ********** address is **** Durham Place, Shreveport, Louisiana, ***** please look me up and help me I really enjoy playing here and also I like my comps that I receive

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Jimmy Buffet's Margaritaville

Complaint issue
Reported by GetHuman5090003
Jul 22nd, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 35 others
0 customers following this
Items needed
Name on the reservation

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