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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman2461208's own words
I reserved a flight to Cairnes by mistake as I am booking a lot of flights I reserved from Sydney by mistake instead of Melbourne. Later in the day I spoke to one of your help people on line and she said to change I would have to pay for another ,'cinema'splus a few I have since paid *** dollars to change my flight to Melbourne to Cairnes but when I looked at my reservation it still says Sydney to bAckend why hasn't it been changed as I i have paid the extra money? You will see I already have a flight booked with you Cairnes to Sydney on the * thMay. Ple a resort this out for me*Thanks
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