I reserved a flight to Cairnes by mistake as I am booking a lot of flights I reserved f...

GetHuman2461208's customer service issue with Jetstar from March 2019

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The issue in GetHuman2461208's own words
I reserved a flight to Cairnes by mistake as I am booking a lot of flights I reserved from Sydney by mistake instead of Melbourne. Later in the day I spoke to one of your help people on line and she said to change I would have to pay for another ,'cinema'splus a few I have since paid *** dollars to change my flight to Melbourne to Cairnes but when I looked at my reservation it still says Sydney to bAckend why hasn't it been changed as I i have paid the extra money? You will see I already have a flight booked with you Cairnes to Sydney on the * thMay. Ple a resort this out for me*Thanks
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Customer service issue
Reported by GetHuman2461208
Mar 12th, 2019 - 5 mons ago
I have an issue with Jetstar too
Not resolved
Seen by 2 customers so far
Similar issue to 231 others
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GetHuman2461208 started working on this issue
Mar 12th 2:41pm