When I purchased tickets for my * minor kids to return home to Sydney from Melb (Avalon...

GetHuman-leanne_n's customer service issue with Jetstar from April 2018

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The issue and preferred resolution, in GetHuman-leanne_n's own words:
The problem I ran into: When I purchased tickets for my * minor kids to return home to Sydney from Melb (Avalon)
One child is ** the other ** and they will be u accompanied
Allow them to fly unaccompanied as they will be at the airport with their Grandfather and collected at the other end by their mother and father
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Jetstar

Customer service issue
Reported by GetHuman-leanne_n
Apr 20th, 2018 - 3 mons ago
I have an issue with Jetstar too
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Seen by 2 customers so far
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-leanne_n started working on this issue
Apr 20th 6:03am