We were scheduled for travel RT MCO-EWR, on March **-**,****, Confirmation MFSMUO. Due...

GetHuman-mburw's customer service issue with JetBlue from August 2020

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The issue in GetHuman-mburw's own words
I was trying to obtain a trip refund from Expedia Travel Services ... We were scheduled for travel RT MCO-EWR, on March **-**,****, Confirmation MFSMUO. Due to COVID, the trip had to be cancelled This was done with Agent-AMANDA. The trip was booked thru EXPEDIA Travel Service, they were informed of the cancellation and the reason for same. They have been stonewalling in making the return of funds for the flight . In our efforts to resolve the issue, we wanted to get JETBLUE's side. Each time someone from Expedia respond to e-mails, it is a new name. We plan to file a complaint with the US Department of Transportation. WE will be grateful for any help you may offer. WE WANT A REFUND FOR THE CANCELLED TRIP.
We would get a different agent and response each time e-mails were sent.

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JetBlue

Customer service issue
Reported by GetHuman-mburw
Aug 11th, 2020 - 7 months ago
Not resolved
Seen by 31 customers so far
Similar issue to 3960 others
0 customers following this
Items needed
Name on ticket
Booking reference
Email address on the account

Timeline

GetHuman-mburw started working on this issue
Aug 11th, 2020 5:46pm
GetHuman-mburw confirmed the issue is fixed. Hooray!
Aug 11th, 2020 9:53pm
GetHuman-mburw indicated the issue is not fixed yet.
Aug 11th, 2020 9:55pm
GetHuman-mburw indicated the issue is not fixed yet.
Aug 11th, 2020 9:55pm
GetHuman-mburw indicated the issue is not fixed yet.
Aug 11th, 2020 9:55pm
GetHuman-mburw indicated the issue is not fixed yet.
Aug 11th, 2020 10:05pm
GetHuman-mburw indicated the issue is not fixed yet.
Aug 15th, 2020 12:23am
GetHuman-mburw indicated the issue is not fixed yet.
Aug 15th, 2020 12:23am
GetHuman-mburw indicated the issue is not fixed yet.
Aug 15th, 2020 12:23am

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