My wife and I are ** and ** years old with serious concerns about flying anywhere.*We h...

GetHuman-bobbbd's customer service issue with JetBlue from March 2020

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The issue in GetHuman-bobbbd's own words
My wife and I are ** and ** years old with serious concerns about flying anywhere.*We have flights booked with Jet Blue on May ** and May ** and would like to cancel our reservation *VCAVBK at this time. *We understand you will bank our reservation for future flight(s).*Our question, are we going to be charged the $***.** cancellation fee by Jet Blue or will our fees be waived like any other passenger wanting to do so under this pandemic crisis?*I tried to do the cancellation on line but was being assessed the $***.** fee.*Thank you for your time.*Robert E. Davidson

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JetBlue

Customer service issue
Reported by GetHuman-bobbbd
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 2692 others
0 customers following this

Timeline

GetHuman-bobbbd started working on this issue
Mar 16th 7:38pm
GetHuman-bobbbd indicated the issue is not fixed yet.
Mar 17th 3:26pm
GetHuman-bobbbd indicated the issue is not fixed yet.
Mar 17th 8:12pm