On March *, **** I boarded Jet Blue Flight ***. As has happened on several occasions...

GetHuman2705618's customer service issue with JetBlue from April 2019

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The issue in GetHuman2705618's own words
On March *, **** I boarded Jet Blue Flight ***. As has happened on several occasions, the entertainment system was not operating in my seat (*D). This is the *th or *th time this has happened to me on Jet Blue. In addition, an unknown liquid dripped from the overhead storage, wetting my sweater and slacks. The attendant was informed, came back with rubber gloves, and helped us to stuff the area that was dripping with a napkin. Although the attendant wore rubber gloves, no concern about our safety or our clothing was expressed. *I like the seats on Jet Blue but am really angry over the frequent problems with the entertainment system. I am also disappointed that the attendant did not seem concerned the nature of the liquid or with the safety of the passengers or the condition of our wettened clothing.*I was a big supporter of Jet Blue but I am now wavering. Please respond.*Joan Myers

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JetBlue

Customer service issue
Reported by GetHuman2705618
Apr 8th, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 2040 others
0 customers following this
Items needed
Name on ticket
Booking reference
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Timeline

GetHuman2705618 started working on this issue
Apr 8th, 2019 10:41pm
GetHuman2705618 indicated the issue is not fixed yet.
Apr 9th, 2019 4:10am
GetHuman2705618 indicated the issue is not fixed yet.
Apr 12th, 2019 3:18am