We had * tickets Santa Domingo to Boston today. It was Canceled. I called JetBlue and J...

GetHuman1997826's customer service issue with JetBlue from January 2019

3 views | 1387 similar | 0 following
Help with my JetBlue issue
Next: our robot will wait on hold for GetHuman1997826 to get a JetBlue rep on the line!
Always use the GetHuman Phone to call JetBlue. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1997826's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1997826 may need:
Name on ticket, Booking reference, and Email address on the account
The issue in GetHuman1997826's own words
We had * tickets Santa Domingo to Boston today. It was Canceled. I called JetBlue and JetBlue changed our tickets to another time free of charge. Then I receive notification that that flight was also canceled. I tried calling JetBlue. We called for hours. JetBlue said that they can’t answer the phone data phone volume. We tried chatting. And we tried the website. We could not resolve the issue. We ended up purchasing one way tickets from Santa Domingo to New York city because these were the only ones we could find. We were traveling with her three children as a family vacation. Tickets were $*** each. The only reason I bought them is because we could not get in touch with JetBlue. We were stuck. Very frustrated. We would like to be reimbursed for the one-way tickets we purchased. We were forced to do so because we could not get back to Boston until next week. This is unsatisfactory seeing that we could’ve gotten on the earlier flight like we did. But we needed to buy them because they would’ve disappeared if we had waited many many more hours to get in touch with JetBlue. Please help us. We would like to be reimbursed for the one way tickets we were forced to buy due to JetBlue not answering our calls. In addition we lost ** hours of our planned vacation inside trying to rectify the problem. Thank you for your help

GetHuman1997826 did not yet indicate what JetBlue should do to make this right.

How GetHuman1997826 fixed the problem

We are waiting for GetHuman1997826 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get JetBlue's attention and get better help faster. Tap below to get started.
Having JetBlue issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1997826 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1997826
Jan 19th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1387 others
0 customers following this


GetHuman1997826 started working on this issue
Jan 19th, 2019 9:21pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies