I'm an extremely loyal customer--JetBlue World Elite cardholder and I only ever fly Jet...

GetHuman870327's customer service issue with JetBlue from July 2018

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The issue in GetHuman870327's own words
I'm an extremely loyal customer--JetBlue World Elite cardholder and I only ever fly JetBlue. Two weeks ago I went online to book * flights and the website was having issues each time, so I had to call a customer service agent. Because the website wasn't working, the wait times were long, I had to spell everything out, and I was unable to purchase insurance on the flights. I recently started a new job and am unable to take these trips. Without insurance, I'm going to lose everything. I am hoping for a refund, or at least flight credit. Between my loyalty and the inconvenience booking these flights, I believe I deserve at least a credit. Anything you can do to help would be appreciated. Thank you!
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JetBlue

Customer service issue
Reported by GetHuman870327
Jul 11th, 2018 - a yr ago
I have an issue with JetBlue too
Fixed
Seen by 20 customers so far
Similar issue to 330 others
0 customers following this
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Items needed
Name on ticket
Booking reference
Email address on the account
Timeline
GetHuman870327 started working on this issue
Jul 11th, 2018 3:41pm
GetHuman870327 indicated the issue is not fixed yet.
Jul 12th, 2018 8:15pm
GetHuman870327 indicated the issue is not fixed yet.
Jul 12th, 2018 11:14pm
GetHuman870327 indicated the issue is not fixed yet.
Jul 14th, 2018 3:53am
GetHuman870327 indicated the issue is not fixed yet.
Jul 14th, 2018 11:09am
GetHuman870327 indicated the issue is not fixed yet.
Jul 14th, 2018 4:04pm
GetHuman870327 indicated the issue is not fixed yet.
Jul 14th, 2018 11:27pm
GetHuman870327 indicated the issue is not fixed yet.
Jul 15th, 2018 12:25am
GetHuman870327 indicated the issue is not fixed yet.
Jul 15th, 2018 1:34am
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Jul 15th, 2018 3:42am
GetHuman870327 indicated the issue is not fixed yet.
Jul 15th, 2018 3:43am
GetHuman870327 indicated the issue is not fixed yet.
Jul 15th, 2018 3:44am
GetHuman870327 indicated the issue is not fixed yet.
Jul 15th, 2018 9:06am
GetHuman870327 indicated the issue is not fixed yet.
Jul 15th, 2018 8:04pm
GetHuman870327 indicated the issue is not fixed yet.
Jul 16th, 2018 12:45am
GetHuman870327 indicated the issue is not fixed yet.
Jul 16th, 2018 2:04am