I'm an extremely loyal customer--JetBlue World Elite cardholder and I only ever fly Jet...
GetHuman870327's customer service issue with JetBlue from July 2018
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The issue in GetHuman870327's own words
I'm an extremely loyal customer--JetBlue World Elite cardholder and I only ever fly JetBlue. Two weeks ago I went online to book * flights and the website was having issues each time, so I had to call a customer service agent. Because the website wasn't working, the wait times were long, I had to spell everything out, and I was unable to purchase insurance on the flights. I recently started a new job and am unable to take these trips. Without insurance, I'm going to lose everything. I am hoping for a refund, or at least flight credit. Between my loyalty and the inconvenience booking these flights, I believe I deserve at least a credit. Anything you can do to help would be appreciated. Thank you!
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