I just bought tickets for my daughter and son in law. They have an ** pound emotional s...

GetHuman815366's customer service issue with JetBlue from June 2018

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The issue in GetHuman815366's own words
I just bought tickets for my daughter and son in law. They have an ** pound emotional support service dog which they have brought on the plane before. They have an approved bag and she sits on the floor at their feet. I didn't pay for the dog when I bought the ticket because it was my understanding that it is not necessary with emotional support dogs but I want to get information from you about how this needs to be handled. Thanks, Cheryl Brown ***-***-****
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JetBlue

Customer service issue
Reported by GetHuman815366
Jun 24th, 2018 - 4 mons ago
I have an issue with JetBlue too
Not resolved
Seen by 4 customers so far
Similar issue to 253 others
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Timeline
GetHuman815366 started working on this issue
Jun 24th 11:33am