I was supposed to fly out of Orlando into Newark. Flight *** on June **, ****. Every ho...

GetHuman850274's customer service issue with JetBlue from July 2018

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The issue in GetHuman850274's own words
I was supposed to fly out of Orlando into Newark. Flight *** on June **, ****. Every hour we received a text that there was another hour delay. Then our gates changed and nobody could tell us what was wrong. Fights broke out, * people were kicked off the flight for accused cursing. We were delayed * hours and * gates later with people fighting and mass chaos. I have never been so uninformed on a flight. We have a right to know issues as they arise. The people screaming at Jetblue security made my daughter so upset as well as myself and * friends. I understand delays, but not waiting * hours without word, then getting shuffled around the airport with hostile people is ludacris and unprofessional. I feel we are due some sort of refund. The whole flight was ruined and a mess. Thank you.Melissa Yon

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Customer service issue
Reported by GetHuman850274
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 306 others
0 customers following this


GetHuman850274 started working on this issue
Jul 5th, 2018 2:49am

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