Dear Jet Blue*In reference to the inquiry below I still have not received my final...

GetHuman-reamsl's customer service issue with JetBlue TrueBlue from March 2021

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The issue in GetHuman-reamsl's own words
Dear Jet Blue*In reference to the inquiry below I still have not received my final **,*** point installment. I believe that I met the $**** requirement. It has been almost three months. *The only thing I could think of was that the $** annual fee was not counted towards the $****. If that is the case I can easily charge more but I wanted to see if there was any other issues. *Thank you *Robert Sloane *True Blue * ***********Sent from the all new AOL app for iOS,***Hello Robert ,*Thank you for giving us the opportunity to hear and resolve your concern. We're happy to help.**Congratulations on receiving the JetBlue Plus Card from Barclays! We're thrilled that you're taking advantage of this fantastic option to earn TrueBlue points for everyday purchases!**Welcome Bonuses from Barclays are typically applied to your account in the billing cycle following that in which you meet the promotion requirement of spending $*,*** and $*,*** in the first * months of cardmembership. **We've verified that your TrueBlue account was linked to your JetBlue Card on November **, ****. Depending on when you met the promotion requirements, the bonus points will be applied to your account approximately * to ** weeks following that date.**Your bonus points will be transferred automatically by Barclays. If you need further information you may contact Barclays at *-***-***-**** or visit the Barclays website at https:**www.barclaycardus.com.**Thanks for choosing JetBlue, Robert, and have a wonderful day!**Kind regards,**Becky*JetBlue * Customer Commitment*Crewmember ********On Wednesday, February **, ****, *:** PM *****@***.com wrote:** Full Name: Robert Sloane** Email Address: *****@***.com** Topic: Complaint** Confirmation Code: null** Traveling Within ** Hours: No** Comments: **I have a True Blue question. In November I received a new Jet Blue credit card in response to an emailed offer I accepted. I would receive **,*** points after charging $**** and another **,*** points after charging another $****. I met both requirements. To date I’ve received the initial **,*** pts but not the second **,*** points. Can this be checked. My True Blue * **********

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JetBlue TrueBlue

Customer service issue
Reported by GetHuman-reamsl
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 65 others
0 customers following this

Timeline

GetHuman-reamsl started working on this issue
Mar 20th 2:47pm